Airport Hotel San Jose, Costa Rica, Bed and Breakfast near San Jose Airport, Hotel La Rosa, Alajuela, Costa Rica Live Help Accept Decline Close
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You are here: Airport Hotel La Rosa, San Jose, Costa Rica Home Page > Frequently Asked Questions
    Below we give you some useful information about our hotel and Costa Rica
    which you should know before arriving in Costa Rica

  1. Our location in Costa Rica incl. transfers
  2. How others can reach you in Costa Rica
  3. Car Rentals in Costa Rica
  4. When should I start my car rental?
  5. Local taxis and buses.     Ground transportation within Costa Rica
  6. Arriving passengers can buy tax-free at San Jose airport
  7. You have to pay departure tax when leaving Costa Rica
  8. Domestic flights within Costa Rica
  9. Stay in our beautiful, tropical villa in Manuel Antonio
  10. Exchange rate US Dollars - Costa Rica Colones   -   Money   -   Checks
  11. Online checkin before your departure from Costa Rica
    Other links you can find on our website:
  12. Passport Validity - Very Important
  13. Avoid the Credit Card Chargeback Scam
  14. Private transfers FROM SJO Airport to our hotel
  15. Driving directions from SJO Airport by (rental) car to our hotel
  16. Check-in and check-out times
  17. When leaving home or a hotel, check this list
  18. Costa Rica has high traffic fines
  19. News about Costa Rica from news sources worldwide

    1.   Our location in Costa Rica

    Our GPS location: North 10.007565 West 84.260244
    We are located 2000 feet north of Latitude 10
    Our location doesn't have a street name or house number!
    Our address: 100 mts Sur y 75 mts Este de la Mandarina, Barrio San Jose, Alajuela, Costa Rica

    Airport Transfer from San Jose International Airport (SJO) to our location:
    Book your transfer as additional service when you book a room with us

    Driving from San Jose International Airport (SJO) to our location by rental car:
    Print these instructions before arrival in Costa Rica (English)

    2.   How others can reach you in Costa Rica

    Most GSM (not CDMA) mobile phones work fine in Costa Rica.
    Quadband (4-band) GSM mobile phones will always work in Costa Rica.

    3.   Car Rentals in Costa Rica

    Before your arrival you can rent a car in Costa Rica on our site
    which only uses domestic car rental companies.
    Rates include third-party liability insurance, taxes, airport fees, unlimited mileage,
    unlimited additional drivers, free surf rack, free cooler box, free child seat.

    Your rental car will be delivered and picked up from our hotel for $9 each way.
    No credit card information has to be given before your car is delivered in Costa Rica.

    CDW insurance which covers damage to your rental car is optional.
    CDW insurance is often covered by your North American credit card if you pay with this card.
    Unfortunately has a limited number of cars available.

    If doesn't have cars available, if you want to rent a car which includes
    CDW insurance or if you prefer to rent from an international car rental company,
    you can rent a car on our site is a prepaid, all-inclusive car rental program which compares the rates
    of the 5 cheapest international car rental companies in Costa Rica. rates are often the same or slightly more than the rates of
    even with the inclusion of CDW insurance !!

    Car rental companies on DON'T allow you to decline CDW insurance
    if it's covered by your credit card, and they DON'T deliver the car to La Rosa
    They pick you up from our hotel and bring you to their airport office.

    4.   When should I start my car rental?

    Picking up a rental car at night CANNOT be advised because

    A. Safety
    Roads and highways in Costa Rica are at night also used by pedestrians, dogs,
    bikes and motor bikes without any lights.
    Most roads don't have street lights and road signs are not illuminated.
    At night you have a bigger chance it will rain and driving in the dark
    when it rains is no good recipe for a safe ride.
    Also, IF you get an accident at night it will take longer before the police
    and/or ambulance arrive !!

    B. Money
    If you leave Costa Rica in the morning you will save 1 day (24-hour period)
    car rental if you pick up the rental car in the morning too.
    Many car rental companies will deliver for a small fee the rental car to your
    hotel the morning after your arrival.

    5.   Local taxis and buses.     Transportation within Costa Rica

    A bus ride to downtown Alajuela from our nearby bus stop
    (2-3 minutes walk) is US$ 0.60 per person
    A taxi ride from our hotel to Alajuela downtown is $7 or less

    From Alajuela downtown you can take every 10 minutes a direct TUASA bus
    to San Jose downtown for ca. US$ 1 per person (30 - 40 minutes ride)
    The name of the bus company is TUASA

    Every 10 minutes a direct bus is leaving the TUASA bus terminal in
    San Jose downtown (corner of Avenida 2 and Paseo Colon) to the
    TUASA bus terminal in Alajuela downtown and v.v.

    The TUASA bus terminal in San Jose downtown is next to the main pedestrian
    street in San Jose with many shops, restaurants and only 10-15 minutes walk
    to San Jose's main square next to the National Theater.

    You find the shared minibuses of Interbus on
    Click on Rates top-right and click in the left column on 'From San Jose Hotels'
    Rates listed are per person.

    If you stay in our hotel, make sure you request a pickup or dropoff at
    Hotel Martino, La Garita, Alajuela
    We have a free shuttle service (on request, 10 minutes advance notice)
    to and from Hotel Martino (2 minutes ride from our hotel)
    Ask the Hotel Martino reception or guard to call us after your dropoff there.

    If you stay in our hotel and you want a private minivan with private
    driver exclusively for your party, please see
    A private minivan with driver is often cheaper than Interbus if your party is 3 to 4 persons
    Rates listed are for your whole party, not per person!

    You want the CHEAPEST transportation by public buses?
    See and click on Costa Rica
    Then select as your Departure city: Alajuela and enter your Destination City !
    Estimated costs by public bus: Around $4 to $5 per ONE hour driving
    Rates listed are per person.

    6.   Arriving passengers can buy tax-free at San Jose airport

    Upon your arrival at San Jose International airport, you go first
    thru the passport control of the Costa Rica immigration.
    After the passport control you arrive in the baggage claim area.

    In the baggage claim area you find a small tax-free shop where arriving
    passengers can buy alcoholic beverages like rum, cognac, champaign, wines.
    Here you can also purchase cigarettes for $1.40-$1.60 per 20.

    Each person of 18 years and older can buy a maximum of 8 bottles.
    This is the cheapest place in Costa Rica to buy liquors!
    The tax-free shop closes at 10pm.

    7.   Departure tax when leaving Costa Rica

    All passengers leaving Costa Rica by international flight must pay $28
    departure tax per person in the departures hall BEFORE check-in can take place.
    Payment can be made in cash (US dollars or Colones) and by credit card / debit card.

    8.   Domestic flights within Costa Rica

    San Jose has TWO domestic airports!

    Sansa Airlines operates flights from the domestic airport
    2 minutes walk from SJO international airport.
    Sansa planes use the runway of SJO International Airport.
    See here the Sansa website

    Nature Air operates flights from Pavas or Tobias Bolanos Airport which is
    closer to San Jose downtown but 20-30 minutes drive from SJO International airport
    See here the Nature Air website

    Our hotel is closer to SJO international airport (10 - 15 minutes by car)
    than to Pavas or Tobias Bolanos Airport (30 - 40 minutes by car)

    9.   Stay in our beautiful, tropical villa in Manuel Antonio

    On you can rent rooms in the Jungle Villa if the villa is not rented to groups.
    The entire villa can be rented on

    10.   Exchange rate US Dollars - Costa Rica Colones   -   Money   -   Checks

    For the latest up-to-date exchange rate, please see below 'Tipo de Cambio'

    WARNING: Never change money inside the San Jose airport building,
    arrival hall or baggage claim area.     These money changers
    give 10% less Costa Rica Colones for your dollars or Euro's

    Make sure you have some cash dollars with you, preferably $1, $5, $10 and $20 bills.
    Then you can visit next day an ATM machine which you find all over Costa Rica.
    $50 and $100 bills are NOT accepted in most places in Costa Rica.

    Most ATM's give US dollars ($20 bills only) and Costa Rica Colones.
    For security reasons the maximum amount you get per card per day is US$ 400.

    ATM's at San Jose (SJO) International Airport
    You find ATM's at SJO Airport on the Departure Hall level (1 floor above Arrivals Hall)
    One ATM is outside the departure hall against the outside wall.
    Inside the departure hall you find a few ATM's in the area where you have
    to pay the departure tax when leaving Costa Rica.

    Travelers Checks / Travellers Cheques
    These checks are NOT accepted at any place in Costa Rica!   Just forget them.
    A few bank branch offices will accept them if you have a Costa Rican bank account, but
    you have to wait 6 weeks till the checks are credited to your account.......
    Ask your bank for a debit card or credit card !!

    11.   Online checkin before your departure from Costa Rica
    ALL passengers leaving Costa Rica must first pay $28 departure tax,
    then complete the immigration form (attached to the tax receipt) and
    wait in line for checkin by a live airline agent.

    Upon checkin your passport is scanned which brings your flight details
    on the agent's screen and prints out your boarding pass(es) automatically.

    So there is absolutely no need to print your boarding passes before arrival
    at the airport.     It doesn't save you any time at the airport.

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